Privacy Policy

1. Personal Information Collected

StellarScript (hereinafter the "Company") collects the following personal information in order to provide the API service:

• At sign-up: email address, company name, contact person's name
• At payment: payment information (collected indirectly via the card company)
• When using the API: API call logs, IP address

2. Purpose of Collecting and Using Personal Information

• Service provision and contract fulfillment
• Billing and payment of service fees
• Analysis and improvement of service usage
• Customer inquiry response and technical support
• Prevention of misuse and security

3. Retention and Use Period of Personal Information

The Company destroys personal information without delay once the purpose of its collection and use has been achieved. However, where retention is required by relevant laws, it is retained for the corresponding period:

• Records on contracts or withdrawal of subscription: 5 years
• Records on payment and supply of goods: 5 years
• Records on consumer complaints or dispute handling: 3 years
• Access log records: 3 months

4. Provision of Personal Information to Third Parties

The Company does not provide personal information to third parties without the user's consent. However, the following are exceptions:

• When the user has consented in advance
• When required by the provisions of law
• When a request is made for investigative purposes in accordance with the procedures prescribed by law

5. Procedure and Method of Destroying Personal Information

The Company destroys the relevant personal information without delay when the retention period has elapsed or the processing purpose has been achieved. Information in electronic file form is deleted using an unrecoverable method, and information printed on paper is shredded with a shredder or incinerated.

6. User Rights

Users may exercise the following rights at any time:

• Request to access personal information
• Request to correct personal information
• Request to delete personal information
• Request to suspend the processing of personal information

The above rights may be exercised by request via email, and the Company will take action without delay.

7. Personal Information Protection Officer

The Company designates a Personal Information Protection Officer as follows to oversee work related to personal information processing and to handle user complaints and remedy damages related to personal information processing.

8. Changes to the Privacy Policy

This Privacy Policy may be changed in accordance with changes in laws, policies, or security technologies. Changes will be announced through the website, and important changes will be notified by email.

9. Inquiries

For inquiries regarding personal information processing, please contact us at the address below.

Email: hello@stellar-script.com